Help & Questions - Home Electricity - Switching to Bord Gáis Energy

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What information do I need have available when switching?

When you are switching to Bord Gáis Energy for your electricity there is some information you will need to have with you and some that you may need depending on the choices you make when switching.

You will need:

  • A recent electricity bill.
  • We will need to get your MPRN (Meter point reference number) from the top right of your bill.

You may need:

  • Your bank account details
  • We will need your bank account details if you choose to pay by Direct Debit and avail of an additional discount.
  • Your current natural gas bill
  • We will need your GPRN (Gas point reference number) from the top right of your bill if you are availing of an additional discount for being our natural gas customer.
Tariff Explained

We offer the four main tariffs Urban 24 hour, Urban Nightsaver, Rural 24 hour and Rural Nightsaver. These are available with and without Night Storage.

Your tariff is determined by your location, urban or rural as determined by ESB Networks and the type of meter you have in your home, 24 hour or Day/Night with or without an additional Night Storage meter.

The actual amount you will pay is dependent on whether you choose Direct Debit and if you avail of our offer to existing natural gas customers.

Prices effective from 1st August 2011.

Unit Rates including VAT

Unit Rates (Inc VAT) Residential Unit Rate 10% discount 12% discount 13% discount 14% discount
24 hour 17.92 16.13 15.77 15.59 15.41
Urban Nightsaver          
Day 19.14 17.23 16.85 16.66 16.46
Night 9.47 8.52 8.33 8.24 8.14
Rural 24 Hour 17.92 16.13 15.77 15.59 15.41
Rural Nightsaver        
Day 19.14 17.23 16.85 16.66 16.46
Night 9.47 8.52 8.33 8.24 8.14
Standing Charges (Inc VAT) Cent per day Annual Cost
Urban 24 Hour 32.03 116.92
Urban Nightsaver 43.98 160.54
Rural 24 Hour 42.71 155.90
Rural Nightsaver 55.68 203.23
Night Storage 2.80 10.21

Unit Rates excluding VAT

Unit Rates (Ex VAT) Residential Unit Rate 10% discount 12% discount 13% discount 14% discount
24 hour 15.79 14.21 13.90 13.74 13.58
Urban Nightsaver          
Day 16.87 15.18 14.84 14.67 14.50
Night 8.34 7.51 7.34 7.26 7.17
Rural 24 Hour 15.79 14.21 13.90 13.74 13.58
Rural Nightsaver          
Day 16.87 15.18 14.84 14.67 14.50
Night 8.34 7.51 7.34 7.26 7.17
Standing Charges (Ex VAT) Cent per day Annual Cost
Urban 24 Hour 28.22 103.02
Urban Nightsaver 38.75 141.44
Rural 24 Hour 37.63 137.36
Rural Nightsaver 49.06 179.05
Night Storage 2.46 8.99

* Discount off the Bord Gáis Energy residential tariff unit rate for 12 months. Terms and conditions apply.

Public Service Obligation (PSO) Levy has been set to €3.10 (€2.73 ex VAT) per month end by the Commission for Energy Regulation for the period 1st October 2010 to 30th September 2011. This levy relates to security of supply and the generation of electricity from peat and renewable sources of energy.

Please click here for more information.

 

Can you explain the breakdown of the savings available to me if I switch?

Our guaranteed savings are based on a standard discount of 10% off Bord Gáis Energy unit rates, an additional 2% for existing Bord Gáis Energy residential gas customers and a further 2% for customers paying by Direct Debit.

Will anything need to change in my home

No, we use the same meter and wires so there will be no disruption to your electricity supply and no need to carry out any work on your home.

Who will read my electricity meter?

Your electricity meter will still be read by ESB Networks. They take readings of all the electricity meters in the country for all suppliers.

Do I have to be an existing Bord Gáis Energy natural gas customer to switch?

No, you don't have to be an existing natural gas customer to be able to switch to Bord Gáis Energy for your electricity.

Do I have to pay a security deposit to an open an account?

Some customers may have to provide a security deposit depending on their tenancy status and credit history. To find out more please refer to the table below;

If you are a: Security Deposit Required:
Tenant signing up for the first time and paying by direct debit? A deposit of €200 is required.
Tenant signing up for the 1st time but not paying by direct debit? A deposit of €300 is required.
Tenant signing up for another product but has been with Bord Gáis Energy > 14 months, with good credit history No deposit required
Homeowner signing up and paying by direct debit? No deposit is required.
Level Pay payment method No deposit is required but direct debit is mandatory

All security deposits are to be paid within 14 days of sign up otherwise supply will be at risk

Is electricity from Bord Gáis Energy available nationally?

Yes, electricity from Bord Gáis Energy is available throughout the Republic of Ireland.

How often will I be billed?

We will bill you every two months, when we receive a meter reading or estimate from ESB Networks.

What payments methods may I choose?

You may choose from Direct Debit, Laser or credit card by calling 1850 632 632, by cash at Post offices, Paypoint and Payzone outlets or by sending us a cheque. Customers phoning 1850-632 632 can use our automated service to pay a bill. To use this service please have your electricity account number and MPRN (Meter Point Reference Number) from the top right of your bill to hand.

Can you help me if I have special requirements?

We offer a special services register for those needing help using our services and a priority support register for customers with vital medical equipment. Click here for more details

I currently receive an elec allowance. Will I still receive this?

Yes, you will continue to receive this, but it will no longer be paid directly towards your bill. Instead it will come to you in the form of a monetary payment which you should use towards your electricity bill. The Department of Family and Social Affairs will contact you directly about the payment arrangements of the allowance.

Will I be tied into a contract by switching to Bord Gáis Energy?

No, there is no minimum contract for customers that switch.

What is my MPRN and where do I find it?

MPRN stands for Meter Point Reference Number which is a unique identifying number for your connection to the electricity network. Your MPRN is an eleven digit number which can be found in the top right-hand corner of your ESB bill.