My online account, mobile app and rewards
Top questions
Sub categories
- Why should I register for an online account?
- How do I register for an online account?
- What browsers and devices does the online account work on?
- Troubleshooting online account issues
- How do I pay my bill online?
- How do I set up a direct debit?
- Not all my accounts show when I log in, what can I do?
- How do I change or update my Direct Debit?
- I'm coming to the end of my contract. Can I sign up to a new contract online?
- Why does my online account not show the exact date I will receive my next bill?
- How can I view and download my bills online?
- How do I get a copy of my bill?
- Why is my payment not showing on my online account?
- I've forgotten my password for my online account, how can I reset it?
- Why should I download the My Bord Gáis Energy app?
- How do I download the app?
- What operating systems does the app work on?
- How do I submit a meter reading on the app?
- How do I make a payment on the app?
- How do I view my bills on the app?
- How do I enable Face ID or Touch ID on the app?
- Troubleshooting app issues
- What is the Bord Gáis Energy Rewards Club?
- What rewards are available to members?
- How do I become a member of the Bord Gáis Energy Rewards Club?
- Can I register multiple accounts with the Rewards Club?
- What kind of Rewards Club offers can I get for the Bord Gáis Energy Theatre?
- What kind of GAA offers can I get through the Rewards Club?
- I get an error message when I paste my passcode into Ticketmaster, what should I do?
- What is the Zurich insurance offer?
- How do I avail of the Zurich insurance discount?
- My discount code is not working on the Zurich website, what should I do?
- Is my insurance policy with Bord Gáis Energy or Zurich?
- Who do I contact about switching my home/car insurance?
- Who do I contact to speak to about my insurance policy?
- What if I have a claim?
- What if I need to change my level of cover?
- I already have my insurance with Zurich, can I avail of this discount now?
- What happens to my personal information when I sign up to Zurich?