Smart Meters and Microgeneration
Top questions
Sub categories
- How do I qualify and apply for a microgen payment?
- My microgen payment explained
- How is my export payment calculated?
- I don't have a smart meter, can I still get a payment for exporting electricity?
- If I switch to another electricity supplier, will I still receive my microgen payment?
- When can I expect to receive a payment?
- Information about smart plans
- How do I switch to a smart plan?
- What is a Standard Smart plan?
- What is a Free Time Saturday/Sunday smart plan?
- What is a Discount Weekend smart plan?
- What happens after I sign up to a smart plan?
- Can I move back to a non-smart plan?
- How does the fair usage policy work on Free Time plans?
- How can I view my smart usage online?
- Why is my smart daily usage graph in my online account displaying the message 'No data yet to display'?
- Why are half-hourly time-slots showing more than once, or missing from my online account day view?
- Managing target spend goals
- Why is the cost and usage graph on my online account different to my bill amount?