Search results for “supply suspension scheme”

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My business is currently closed due to Covid-19, will I be at risk of disconnection if I cannot pay my bill?
If you are worried about meeting your energy repayments, please call us on 01 611 01 92. We can offer you flexible payment options and help find a solution....

Who do I call if there is an issue with my electricity supply?
Call ESB Networks on 1850 372 757 for connections, alterations or power quality problems or call 1850 372 999 for emergencies or a loss of...

I am having difficulty in paying my bill, what should I do?
If you're having difficulty paying your bill, please contact us on 01 611 01 92 to arrange a payment plan. Otherwise your energy supply may be withdrawn if...

What is the PSO levy for electricity customers?
Medium Business The Public Service Obligation levy is set by the Commission for Regulation of Utilities and is designed to support the national policy...

I'm having difficulty in paying my bill, what should I do?
If you're having difficulty paying your bill, please contact our Business Direct Team through our online query form to arrange a payment plan. Otherwise your...

Electricity bill explanation
This is a guide to understanding your business electricity bill. If you are a group customer, your bill may include a summary page at the beginning. Section...

Where can I find further information on your codes of practice and customer charter?
Our codes of practice and our customer charter can be found in our codes & customer charter section . If you would like us to send you a copy of any of these...

Do I qualify for a Smart Meter?
If you have a single phase supply or consume electricity on a General Purpose 24 hour tariff then you may qualify for a smart Meter (subject to some other...

What other safety precautions should I take?
The following is a checklist of safety precautions you should take: · If undertaking alterations to your business which may affect the safety or efficiency of...

Quarterly Hour bill explanation
This is a guide to understanding your QH electricity bill. If you are a group customer, your bill may include a summary page at the beginning. Section A: Your...

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