Bord Gáis Energy endeavours to provide a high quality service for all our customers. Should you have any queries or comments please fill in the information below and we will respond to your request.
Bord Gáis Energy endeavours to provide a high quality service for all our customers. Should you have any queries or comments please fill in the information below and we will call you back at your convenience to respond to your request.
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Bord Gáis Energy endeavours to provide a high quality service for our electricity customers.
Please ensure that you have your account number ready when you call us. We can only discuss account information with the account holder.
In order to maintain the highest level of service we may record and monitor telephone calls.
Opening hours are Monday-Friday, 8am - 8pm and Saturday, 9am - 5.30pm for electricity account and home team queries.
|Tel:||1850 427 101|
|+353 1 233 5101 (outside Ireland)|
|Fax:||1850 22 22 52|
|Minicom:||1850 22 22 53
(for hearing impaired customers with Minicom equipment)
Bord Gáis Energy
PO Box 10943, Dublin 2
Bord Gáis Energy now offers a 24 hour automated telephone service for bill enquiries and payments in five languages: English, Irish, Polish, Russian and Mandarin Chinese.
Call 1850 427 101 for the 24 hour English and Irish language service
Call 1850 633 633 for the 24 hour Polish, Russian and Mandarin Chinese language service
This service allows you to:
For emergency calls related to supply failures, breakdowns and damage to networks please call ESB Networks: 1850 372 999 (24 hours)
For calls relating to new network connections, increased connection capacity, meter relocation, alterations to lines or cables, voltage problems or power quality please call ESB Networks: 1850 37 27 57
Bord Gáis Energy provides special services for our customers with special needs. In particular, we are concerned about those residential customers who are dependent on home electrical medical equipment or have other special requirements. If you have any special requirements please contact customer service on 1850 427 101
Bord Gáis Energy Limited is a registered company in Ireland. Our company registration number is 463078 and our registered office is One Warrington Place Dublin 2.