Search results for “smart meter”

We’ve found 70 results

Who should I contact if I have further queries on the Smart Meter Replacement Programme?
You should contact ESB Networks Smart Metering support line on 1800 928 123 or  01  698 5005 . You may also visit ESB Networks website...

When will I get a smart meter?
ESB Networks commenced the replacement programme in autumn 2019 and will continue until the end of 2024 for certain meter types. Work  is being carried out on...

What are Smart Meters and why is my existing meter being replaced?
When fully operational, smart meters have the potential to bring benefits to the consumer, the environment and the economy. With Smart meters, there will be a...

Do I have to pay for the new meter?
There will be no upfront charge to have a smart meter installed. Like other meter upgrades, the cost of the meter will be recouped over time in charges paid...

Can I request an early meter upgrade?
While the initial focus will be on the oldest meters, it is intended to include an option for customers to apply for a prioritised installation of a smart...

Will this make any difference to my bill?
You will continue on your current tariff and be billed in the way you are used to, after installation of your new smart meter. For further information on this,...

Is there anything I have to do?
You do not have to do anything but should you wish to avail of smart services at a later date, your new meter will allow you to make decisions as these...

Will my heating switch off if my broadband is turned off or stops working?
No, your heating will continue to work but you should make any changes to your heating settings on the thermostat itself (rather than use Hive online or your...

How do I move from a Pay As You Go meter to a credit meter?
Electricity: If your existing meter type is interchangeable between credit mode and pay as you go mode we can issue a code to transfer your meter to credit...

Need more information on Hive?
Need more information? For answers to the questions we're often asked you can visit https://www.hivehome.com/ie/faqs or you can visit our smart home page Ready...

Unable to find the answer you need?

Submit a query to us and we will get back to you within two working days