Search results for “smart meter”

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Can I read my Smart meter?
Yes! To read your meter you’ll see your cumulative meter reading in kilowatt hours, or “kWh” on the main digital display screen. You don’t need to press any...

Who should I contact if I have further queries on the Smart Meter Replacement Programme?
You should contact ESB Networks Smart Metering support line on 1800 928 123 or 01 698 5005. You may also visit ESB Networks website...

I am already a customer, how do I switch to one of your Smart price plans?
To avail of a smart meter tariff, you will first need to have a Smart meter installed. Once you have a Smart meter installed, you can sign up to one of our...

Who will read my Smart meter and how often?
If you have a smart meter but have not yet switched to a smart tariff or have switched to our Residential Variable Standard Smart tariff, ESB Networks will...

Why are there estimates in my consumption data online?
ESB Networks may experience difficulty in remotely reading your Smart meter. On such occasions, you may notice that some of your consumption data is listed as...

When will I get a smart meter?
ESB Networks commenced the replacement programme in autumn 2019 and will continue until the end of 2024 for certain meter types. Work  is being carried out on...

What are Smart Meters and why is my existing meter being replaced?
A Smart meter works by communicating with you and us, your energy Supplier, giving accurate information on actual energy usage across each day. This means that...

Is there anything I have to do?
If you have had a Smart meter installed and are interested to find out about signing up to one of our Smart tariffs, please visit our plans section...

If I have a Smart meter, how do I close my account?
If you have chosen our Residential Variable Standard Smart tariff, you will need to contact us and provide the information outlined below to close your...

Why am I not eligible for all Smart tariffs?
If you have recently had your Smart meter installed, it will take 30 days to determine the remote connectivity of your Smart meter. During those first 30 days,...

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