Search results for “smart meter”

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Can I read my Smart meter?
Yes! To read your meter you’ll see your cumulative meter reading in kilowatt hours, or “kWh” on the main digital display screen. You don’t need to press any...

Will a smart meter make any difference to my bill?
Customers with 24 hour meters will continue to be billed in the same way, on their current tariff, after the installation of a new smart meter. For further...

Who should I contact if I have further queries on the Smart Meter Replacement Programme?
You should contact ESB Networks Smart Metering support line on 1800 928 123 or 01 698 5005. You may also visit ESB Networks website...

What are Smart Meters and why is my existing meter being replaced?
A Smart meter works by communicating with you and us, your energy Supplier, giving accurate information on actual energy usage across each day. This means that...

I am already a customer, how do I switch to a smart price plan?
To avail of a smart plan, you'll first need to have a smart meter installed. Once you've a smart meter installed, you can sign up to a smart plan through any...

Why are there estimates in my consumption data online?
ESB Networks may experience difficulty in remotely reading your Smart meter. On such occasions, you may notice that some of your consumption data is listed as...

When will I get a smart meter?
ESB Networks commenced the meter replacement programme in Autumn 2019, and will continue until the end of 2024 for certain meter types. Work is being carried...

How is my export payment calculated?
If you've a smart meter, your export payment will be calculated based on metered export data which is sent from your meter to ESB Networks. ESB Networks will...

I am not eligible to have a Smart meter installed, can I still get a payment for electricity I am exporting to the grid?
The current phased roll-out of Smart meters relates to the replacement of 24-hour meters with Smart meters. If you do not have a 24-hour meter installed,...

Why am I not eligible for all Smart tariffs?
If you have recently had your Smart meter installed, it will take 30 days to determine the remote connectivity of your Smart meter. During those first 30 days,...

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