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Bord Gáis Energy launches "Think Beyond" App for iPhone

26.08.10

Bord Gáis CEO John Mullins and Eoin O'Suilleabhain, e-Channel Developer, Bord Gáis EnergyBord Gáis CEO John Mullins and Eoin O'Suilleabhain, e-Channel Developer, Bord Gáis Energy

Bord Gáis Energy today launched its "Think Beyond" app for the iPhone which is the first of its kind in Ireland from an energy utility and is the first step in Bord Gáis Energy's commitment to develop smart phone applications in line with customer requirements.

The Think Beyond app will give customers greater control over their energy accounts and the opportunity for gas customers to submit accurate meter readings. The "Think Beyond" app will give customers access to:

  • Current energy account balance
  • Billing dates
  • Payment amounts & payment dates
  • Directory of customer contact no.'s
  • Safety messages
  • Instructions on how to read gas/electricity meters

Announcing the launch, John Mullins, Chief Executive, Bord Gáis Energy said "this is the first step in a strategic programme; Bord Gáis Energy is committed to using and developing new/smart technologies to improve and develop the customer experience and how they interact with their energy accounts and Bord Gáis Energy.

Our vision for the future is that customers will be able to interact and keep up to date with their energy accounts via mobile devices.

Today we are launching the iPhone app, in the coming months we will expand functionally and also extend the app to other mobile devices".

Additional functionality will include the option to pay gas or electricity bill via the app, push notification to the app when a bill has been issued, when a meter read is due and when a boiler service is due. Further down the line electricity meter reading, the ability to add an appliance servicing.

Contacts

Michelle Toner,
Fleishman Hillard
Tel: 01 6188 420 / 085 725 9809

Stiofáin MacDháibhéad,
Bord Gáis Energy
Tel: 01 602 1116 / 087 799 1206
smacdhai@bordgais.ie
www.bordgaisenergy.ie