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Adverse Weather Conditions Update

Call Centre Closed

Due to the National Status Red Weather Warning and our commitment to the health and safety of our employees we’re sorry to announce that we have to close our call centre at 2pm on 1st March. We will not be in a position to answer calls until further notice. We’re very sorry for any inconvenience caused.

  • To help with any queries you may have about your gas or electricity account please see our Help & Questions.
  • If you have an online account you can login to view your account, make a payment or submit a meter read using MyBGE.
  • If you don’t have an online account but would like to make a payment you can do so using our PayNow.
HomeCare Appointments Cancelled

We’re sorry to announce that due to adverse weather conditions and our focus on health and safety, all HomeCare boiler service and repair appointments have been cancelled until further notice. We are very sorry for any inconvenience caused. We’ll be in touch as soon as possible with all those affected to reschedule appointments.

Emergency Contact Details

If you lose supply of gas or electricity, please follow the advice of ESB Networks and Gas Networks Ireland using the details below.

ESB Networks Gas Networks Ireland
1850 372 999

Gas Networks Ireland
1850 200 694