When should I expect to receive my final bill?

You'll receive your final bill within 14 days from the day you have closed your account. However, in some exceptional cases it may take up to six weeks.

These exception cases are normally due to clarification of final meter readings between us and the network companies. Once we have this clarified, we will issue your final bill.

Please note: due to our obligations under Data Protection laws, we only retain personal information for as long as you have an account with us. After you close your account, we only retain your personal data for a short period of time. If you require copies of your recent bills, please download these from your online account before closing your Bord Gáis Energy account, as they may not be available after you close your account.