How can I view and download my bills online?

You don’t need to contact us; you can view, download or print off a copy of your previous bills from the last three years online.

Steps to get your bill 

1. Sign in to your online account. Don’t have an account? You can register now.
2. Select the account you want to get the copy of the bill (gas or electricity).
3. Click the “Bills & Activity’ tab.
4. Find the bill you want and click the Download button or icon.

Please note:

• If you contact us and request a copy of your bill to be posted to you, a €5 charge per bill copy will be applied to your account.
• If you need a copy of your bill for proof of identity or a government application, you can download this from your online account by following the steps above. This will be accepted by most financial institutions and government bodies.
• We only retain bills on our system for up to three years for current customers.
• We only retain your personal data, including bills, for a short time after you close your account - this is due to our obligations under data protection laws. If you need copies of recent bills, please download them from your online account before closing it, as they may not be available afterward.