Pay As You Go
Top questions
Sub categories
- How do I check the remaining credit on my meter?
- Will I get a warning when my credit is low?
- What is a Pay As You Go meter?
- How do I get the Natural Gas Allowance on my Pay As You Go meter?
- Gas Meter Error Messages Explained
- What does the error message on my PAYG electricity meter mean?
- I've lost my top-up card, how can I top-up?
- How do I switch to a Pay as You Go meter?
- Moving to a Pay As You Go meter with an outstanding balance
- How do I move from a Pay As You Go meter to a credit meter?
- What happens if my emergency credit runs out?
- What Pay As You Go price plans are available?
- What is Smart Pay As You Go?
- Where can I see my Smart Pay As You Go credit balance and account information?
- Why am I receiving balance messages?
- I have received a disconnection warning message, how can I stop my account from being disconnected?
- My Smart Pay As You Go meter has been disconnected, how can I be reconnected?
- How do I use my emergency credit on Smart Pay As You Go?
- How do I top up on Smart Pay As You Go?
- I'm on Smart Pay As You Go but want to discuss other payment options
- Smart Pay As You Go online account explained
- How can I view my Smart Pay As You Go usage?
- My smart electricity Pay As You Go statement explained
- What are the friendly credit days and times?
- I can’t afford to top up my meter, what should I do?
- What happens if I can’t top up?
- How do I get the Natural Gas Allowance on my Pay As You Go meter?
- How do I buy credit for my Pay As You Go meter?
- Can I set up scheduled top ups on my Pay As You Go meter?
- How do I load my credit onto my meter?
- My card is faulty but still has credit on it, what do I do?
- I've lost my top-up card, how can I top-up?