How do I move from a Pay As You Go meter to a credit meter?

Electricity 

If your existing meter type is interchangeable between credit mode and Pay As You Go mode, you can view your tariff when you press button 7.   

If the tariff is reading “00” the meter is in Bill Pay/Credit Mode.  If the tariff is reading anything other than “00” then it’s in Pay As You Go mode.   

You can contact us to check your meter compatibility. We can issue a code to transfer your meter to a credit mode. Alternatively, a meter exchange may be required.  

To switch to an electricity credit meter, please get in touch with us through our Online contact form

Gas

To switch to a gas credit meter, please get in touch with us through our Online contact form