Ts & Cs of service & supply

Gas

Terms & Conditions of Gas Supply for Residential Customers - No Fixed Term / Ongoing Term Contract

View Download PDF

Terms and Conditions of Supply for Residential Gas Customers- Fixed Term Contract

View Download PDF

Terms and Conditions of Fixed Rate Gas Supply for Residential Customers

View Download PDF

Terms and Conditions of Gas Supply for SBU and MBU Business Customers

Download PDF

Terms & Conditions of Gas Supply for Fuel Variation Tariff Customers

Download PDF

Electricity

Terms & Conditions of Electricity Supply for Residential Customers -No Fixed Term / Ongoing Term Contract

View Download PDF

Terms and Conditions of Supply for Residential Electricity Customers - Fixed Term Contract

View Download PDF

Terms & Conditions of Fixed Rate Electricity Supply for Residential Customers

View Download PDF

Terms & Conditions of Electricity Supply for SME Business Customers

Download PDF

Smart Metering/ Microgeneration

Terms & Conditions of Electricity Smart Meter supply for Residential customers - Fixed Term Contract

Download PDF

Terms and Conditions of Electricity Smart Meter supply for Residential customers - No Fixed Term Contract

Download PDF

Terms & Conditions of Dual Fuel Smart Meter supply for Residential customers

Download PDF

Terms and Conditions of Electricity Smart Meter supply for Business customers

Download PDF

Terms and Conditions of our Microgen Export Plan for Residential customers

Download PDF

Terms and Conditions of our Microgen Export Plan for Business customers

Download PDF

Dual Fuel

Terms & Conditions of Dual Fuel Supply for Residential Customers

View Download PDF

Promotional Offers - Terms & Conditions

Complete Boiler Care

April 2022

View Download PDF

March 2022

View Download PDF

Dual Fuel with Free Hive Terms & Conditions 

October 2021

View Download PDF

November 2018 to September 2021

View Download PDF

Welcome Home Bundle Terms & Conditions

October 2021

View Download PDF

August 2020 to September 2021

View Download PDF

Dual Fuel with Free Hive and Amazon Echo Dot Terms & Conditions 

October 2021

View Download PDF

April 2021 to September 2021

View Download PDF

Dual Fuel with Free Hive, Boiler Service and Amazon Echo Dot Terms & Conditions

October 2021

View Download PDF

April 2021 to September 2021

View Download PDF

Services

Hive Sale Terms & Conditions PDF 

Download PDF

Hive Installation Terms & Conditions PDF

Download PDF

Oil Boiler Service Terms & Conditions

View

Oil Boiler Repairs Terms & Conditions

View

Heat Pump Service Terms & Conditions

View Download PDF

Heat Pump Repair Terms & Conditions

View Download PDF

Boiler Services

365 Boiler Care Terms & Conditions 

View Download PDF

Complete Boiler Care +1 Terms & Conditions 

View Download PDF

Complete Boiler Care Terms & Conditions

View Download PDF

Boiler Repair Terms & Conditions

View Download PDF

Gas Boiler Repair and 365 Boiler Care Plan Terms & Conditions

View Download PDF

10 Year Boiler Install Warranty Terms & Conditions

View Download PDF

Local Heroes Boiler Install 10-Year Warranty Terms & Conditions

View Download PDF

Power Flushing Terms & Conditions

View Download PDF

Installations

Hive Installation Terms & Conditions PDF

Download

Elli Volkswagen ID. Charger installation – Additional Works Terms & Conditions PDF 

Download PDF

Ford EV Charger Sales and Installation - Terms & Conditions PDF

Download PDF

Heat Pump Install - Terms & Conditions Page

View

Heat Pump Install 5-Year Warranty - Terms & Conditions Page

View