Heat Pump Service

If you smell gas or suspect the presence of Carbon Monoxide or a Carbon Monoxide Alarm has activated please phone Gas Networks Ireland as soon as possible on 1800 20 50 50 to report this. For more information please see safety advice https://www.bordgaisenergy.ie/home/help

If a Bord Gáis Energy service engineer has worked on your gas appliances in the last 12 months and you have reported a gas safety incident to Gas Networks Ireland, we would ask that you also inform us on 01 6832657 so that we can follow up with you.

Heat Pump Service from €249

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A Heat Pump service is recommended by your manufacturer and ensures your Heat Pump is in tip-top shape for the year ahead. Failure to service your Heat Pump annually may invalidate your manufacturer’s warranty. Our accredited engineer will inspect, test and service your Heat Pump.

What’s included: 

  • A Heat Pump service with an accredited engineer
  • A full suite of tests and checks in line with manufacturer’s instructions
  • €249 payment covers the first two (2) hours of labour.

A Heat Pump service is recommended by your manufacturer and ensures your Heat Pump is in tip-top shape for the year ahead. Failure to service your Heat Pump annually may invalidate your manufacturer’s warranty. Our accredited engineer will inspect, test and service your Heat Pump.

What’s included: 

  • A Heat Pump service with an accredited engineer
  • A full suite of tests and checks in line with manufacturer’s instructions
  • €249 payment covers the first two (2) hours of labour.
Terms and Conditions

Heat pump maintenance

If you already have a heat pump, you may need it serviced from time to time. And not only is an annual heat pump service recommended by your manufacturer, but it may also be required to keep your manufacturer’s warranty valid. Our accredited engineer will inspect, test and service your heat pump to make sure it’s running smoothly and efficiently 

With regular maintenance, you can save money on energy bills and avoid costly repairs or replacements.

Dog with toy in mouth.

Benefits of servicing your heat pump

A regular service ensures that your heat pump is running as efficiently as possible, which could benefit your energy bills. 

A service can help remove dust, dirt, and allergens, improving the quality of the air in your home.

Scheduling regular service can prevent major breakdowns and extend the lifespan of your heat pump.

Properly maintained heat pumps can regulate temperature and humidity levels, creating a more comfortable living environment.

Regular service can help identify and prevent potential problems, giving you peace of mind and reducing the risk of unexpected breakdowns.

Heat pumps are an environmentally friendly alternative to traditional heating systems, and regular service can help ensure they continue operating at their best.


Want to learn more?

Find out all you need to know about heat pumps and how they can improve your home efficiency in our comprehensive guide.

Heat Pump Guide

Why choose us?

  • • Our engineers have completed training with heat pump manufacturers and maintain contact throughout the job to assure the best quality is achieved
  • • All of our engineers hold QQI certifications for heat pumps, ensuring the necessary knowledge and skills to service and maintain heat pumps to the highest standards
  • • Our team is also F-Gas qualified to work with refrigerants
Service engineer with family

Frequently Asked Questions

Like any other mechanical system, heat pumps require regular maintenance to ensure they operate efficiently and effectively. Regular maintenance not only ensures maximum performance but also prolongs the life of your heat pump. Neglecting maintenance can lead to costly repairs or even the need for a full replacement.

Heat pumps should be serviced at least once a year, preferably before the start of the heating or cooling season. Regular maintenance will help catch any potential issues before they become bigger problems.

You can reschedule or cancel appointments without charge up to 24 hours before the booking time. If you cancel less than 24 hours in advance, we may charge a cancellation fee of €30.

You'll also be charged a cancellation fee if - without at least 24 hours prior notice to us - the Service Engineer can't access your property to carry out the agreed work at the agreed time. 

To cancel your appointment, please contact us on 01 611 01 45.

During a typical heat pump service, a certified technician will perform a series of tests and inspections to ensure that your heat pump is operating at peak efficiency. These tests may include:

Checking refrigerant levels - low refrigerant levels can cause your heat pump to work harder, leading to increased energy consumption and decreased performance.

Inspecting electrical components - this includes checking electrical connections, relays, and capacitors. Faulty electrical components can cause the heat pump to malfunction or stop working altogether.

Cleaning the outdoor unit - dirt, debris, and other contaminants can build up on the outside unit, causing the heat pump to work harder to maintain the desired temperature.

Lubricating moving parts - friction from moving parts can cause wear and tear on the heat pump. Proper lubrication can help prevent this.

Checking thermostat settings - incorrect thermostat settings can cause the heat pump to run longer than necessary, leading to increased energy consumption.

For more information, please visit our Help section.