Manage bills, rewards and more on your mobile

What’s new in this version?

We’ve introduced a new app for our customers - we’ve listened to your feedback, and we’ve added:

A fresh, new design
Face ID and Touch ID for easy, more secure access
Technical updates for enhanced performance

We’ll continue to add new functionality to the app and in time, our additional features will help make managing your energy accounts much easier.

What does this mean for me?

If you’ve automatic app updates switched on, you’ll be able to access our app straight away once it's launched. Once your app has been updated, you’ll no longer be able to switch back to the previous one.

If you don’t have automatic app updates switched on, you can update in the Apple App Store, or in the Google Play Store.

iOS

Android

Getting started

If you've already registered for a Bord Gáis Energy online account, download our app and simply enter your existing sign in details. You’ll need your username and password to sign in to the new version of the app. If you’ve forgotten your password, click here to reset this in advance.

To register for an online account, you’ll need your latest energy bill to hand (for your account number and MPRN/GPRN).