Bord Gáis Energy have been in operation since 1976. We provide gas, electricity and home care services to over 730,000 residential and business customers throughout the country.
As an energy services and supply company we’re committed to satisfying the changing needs of our customers and helping them transition to a lower carbon future.
In July 2014 we became part of the global Centrica plc Group. Centrica is an international energy, services and solutions company, focused on satisfying the changing needs of customers from sourcing energy to saving it − and this helps us in turn operate more efficiently. You can find out more about our parent company Centrica.
Our Winter Price Pledge
This winter, value for money is even more important than ever. That’s why we’re freezing our gas and electricity prices so you can keep cosy for the same great value. It’s our Winter Price Pledge.
Bord Gáis Energy Managing Director, Dave Kirwan, said: “As the country faces its most challenging winter in a lifetime, Bord Gáis Energy will freeze its residential gas and electricity prices despite the increased network and system costs announced recently by the CRU. We will absorb these additional costs, which are outside of our control, and are guaranteeing no price increases for residential customers until at least March 2021.”
‘As the helpful energy company, we’ve always committed to pass on savings where we can. This has been demonstrated by two price reductions for dual fuel customers in the last 12 months. In October 2019, we were the only energy provider to reduce prices before the winter period and we also reduced prices in May of this year. Combined, these two price reductions saved dual fuel customers an average of €97.53 per annum.*
*The Public Service Obligation Levy is a government subsidy. The Commission for Regulation of Utilities has announced an increased in PSO of 129% for households effective from 1 October 2020.
What we do
Bord Gáis Energy generates, sells and trades energy for use in the Republic of Ireland. We own a state of the art 445MW energy efficient Power Generation Plant in Whitegate, Co. Cork which can power up to 400,000 homes. To make sure we always have enough energy to go around, our Energy Trading Team is busy buying gas and electricity on the international wholesale markets. When we generate more energy than we need, we sell and trade it and it is used to power homes and communities.
We're continually investing in the experience our customers have when dealing with us, we want to make sure that we are offering you an innovative range of products and services to suit your everyday needs. We're delighted to see a significant increase in our scores in the latest CXi Ireland Customer Experience report, and also to be named CX Champion for 2020 as Best Brand in the Utilities Sector.
We’re also aware that as an energy company we play a leading role in shaping how homes across the county consume energy; and we know that the greatest contribution we can make in tackling climate change is to provide our customers with more sustainable ways to manage their energy.
Learn more about our focus on creating a low carbon future;Sustainability
Along with our boiler servicing offer we feature a range of Smart products and services that reduce energy and support a low carbon future by allowing our customers control their heating, electric appliances and lighting from their phone.
Learn more about the services we offer;Our Services
Benefits of choosing Bord Gáis Energy
We have some great benefits of being a Bord Gáis Energy customer. This can help you to; manage your account, pay your bills, get rewarded, track your billing, repair and service you boiler.
Our Online Account Management tool is available 24 hours a day, 7 days a week and lets you manage most aspects of your account. The features of our Online Account Management tool are;
- Viewing bills and transactions - View, download, save and print a PDF version of your bill.
- Paying bills - Pay your bill online and save your card details, making future payment easier.
- Direct Debit - Sign up for Direct Debit through your online account.
- Submit a meter reading - Submit meter reads at a time that suits you. Submitting frequent meter reads helps improve the accuracy of your bills.
Paying your bills through your online account is a convenient and secure payment method. Once you sign-in to your online account, select the account and then 'Payment Options' that appears underneath.
- Enter the payment amount you wish to make and press submit. You will now be redirected to Realex Payments, who operate a secure payment service on behalf of Bord Gáis Energy.
- You can pay online using a Visa, MasterCard, Laser or Visa Debit Card. Complete all the payment details and be patient while this secure connection loads in your browser. You will receive confirmation on-screen to let you know your payment has been successful.
If you haven't registered for your online account, rest assured it's easy and should only take a minute or two.
If you don't want to register for an online account you can still make a payment online.
All you need is your account number and your GPRN/MPRN which you can find on the top right of your bill and Pay Online Please note that payments will take 3 working days to process.
When you turn on paperless billing, we will no longer send your bill in the post. Instead, we will send you an email notification to let you know that your bill is available to view online.
- Receive 3% discount on your energy
- Declutter your home by reducing the amount of bills and letters you receive
- Access information instantly in a safe and secure way
- Contribute to a greener environment
Sign in to or Register for an online account or register, to get signed up for paperless.
We have lots of unmissable Rewards that you can avail of through our Rewards club;
- With our Tesco partnership you can Boost your existing Tesco Clubcard vouchers to double the savings made off your gas, electricity or HomeCare bills.
- Thanks to our partnership with Circle K, you can save 3 cent per litre with our fuel card.
- We’ve team teamed up with Shaw Academy to offer our Reward Club members a free 4-week online course.
Register for Rewards today;
The best way to keep your appliances ticking over is to service them regularly. We make the process easy and stress-free. We have a variety of Boiler care plans ranging from a standalone boiler service to a comprehensive package offering a boiler service, priority breakdown assistance and 12-month cover for labour and parts.
- Our Service Engineers are fully insured and RGII certified
- Your boiler will be repaired to the highest standards
- All parts used meet approved Bord Gáis Energy standards.
If your heating has stopped working, it could be something simple that’s causing an issue. Before you call an engineer, we have some tips from our experts on simple steps you can take that might help get some heat back into your home.
All of our partnerships are chosen on the basis that they support our customers’ interests and provide them with the opportunity to avail of unmissable experiences.
Bord All of our partnerships are chosen on the basis that they support our customers’ interests and provide them with the opportunity to avail of unmissable experiences.
Bord Gáis Energy Theatre
On 7th March 2012 the Grand Canal Theatre was officially renamed the Bord Gáis Energy Theatre. This day marked the beginning of an exciting partnership.
Rewards members can benefit from;
- Pre-sale and discounted tickets to upcoming shows at the theatre
- Exclusive VIP nights especially designed to ensure our customers
At Bord Gáis Energy we've a long-standing association with the GAA as proud sponsors of the GAA Hurling U-21 All-Ireland Championship since 2009 and the GAA Legends Tour Series since 2013.
Through the Bord Gáis Energy Rewards Club, our customers can avail of a wide range of exclusive offers including ;
- Purchasing VIP senior hurling match tickets
- Winning ‘money can’t buy’ experiences across all of our GAA sponsorships
Through our community programme, we aim to make a marked impact on people’s lives through the charities we work with. The prevention of family homelessness in Ireland is an area where we believe we can make a real difference and through our partnership with Focus Ireland, we have been working on making this a reality since 2015.
Since the partnership was established, Bord Gáis Energy has directly helped to prevent families from becoming homeless, supporting Focus Ireland to continue offering a wide range of support systems to thousands of families in homelessness every year.
We have invested €1.2m in the partnership and have committed a further €1.2m until 2021. In 2019, the support of Bord Gáis Energy as sponsors enabled Focus Ireland to help over 14,200 people.
Our support has also enabled Focus Ireland to fund support workers in Kilkenny, Waterford, Dublin and Cork in an effort to directly support those in the area who are either on the brink of homelessness, or who have already found themselves in that most desperate of circumstances.
This year’s Shine A Light Night will take place on Friday 16 October and we’re calling on people all over the country to join us in taking part. Give just one night and sleep out in your gardens or homes and raise funds to help end homelessness in Ireland.
For further information and to sign up to participate in Shine A Light Night 2020 visit shinealight.focusireland.ieVisit Focus Ireland