My insights
Understand your energy, your way
See how you're using energy, spot opportunities to save and stay on top of your electricity usage.
My insights helps you understand when and how your energy is being used through simple, easy-to-follow insights based on your electricity data.

Switch it on now
If you have a smart meter with good connectivity and you're on a smart plan (excluding Smart Dynamic), getting started is quick and easy.
- Sign in to your online account.
- Choose your electricity account from your account list.
- Open the My insights tab.
- Select Switch My insights on now.
- Answer a few short questions about your home and energy usage to create your profile.
Once you're set up, you'll start receiving personalised insights based on your electricity usage.
How does My insights work?
Think of My insights as an early view of your electricity usage.
Rather than waiting for your bill to arrive, it helps you track trends in your energy use throughout your billing period, giving you a clearer picture of what's happening in your home.
- Tracks your usage patterns: Understand how electricity is used in your home and where your energy use may be higher than expected.
- Provides useful comparisons: Insights uses additional data to help identify trends and patterns in your usage.
- Alerts when something’s off: Receive notifications when there's an unusual change in your usage.
- Keeps learning as you go: Insights become more personalised as more data becomes available.
- Helps avoid surprises: Spot changes in your usage earlier so you can find practical ways to manage your energy use and make the most of your plan.
If you have a smart meter and would like to sign up to My insights, but you’re not on a smart plan, browse our smart plans here.