Weekend Service Notice Due to an industry systems upgrade, some online services and renewals will be impacted from Friday 1 August at 6pm until Monday 4 August at 2pm. Click here to learn more.

I'm experiencing issues topping up my electricity PAYG meter

If you experience an issue when topping up your meter, please contact Payzone.

You can contact Payzone here. The specialist Payzone team are on hand to support you and resolve any online technical issues you may have, such as not receiving your Power Code, problems with top-ups, registration issues or not receiving email notifications.