My card is faulty but still has credit on it, what do I do?

See the information below on how to reclaim unused credit from a faulty Pay as You Go card.  

To receive a refund for the credit on your card, please send us the following:

  • The faulty card 
  • The receipt for the top up
  • A note to advise what happened/what issue is occurring 

Please send the above to the following address: 

PPM Card  

PO Box 137  

Killorglin  

Co Kerry 

Additional help and information can be found on A Guide to Your Pay As You Go Gas Meter.