How do I book a heat pump installation?

You can register your interest for a heat pump installation by visiting bordgaisenergy.ie/services/install. After you’ve registered your interest, our heat pump team will give you a call.

If you’ve had a technical assessment completed and received approval for your SEAI grant, we’ll arrange a site survey to design and size your heat pump system. 

If you haven't completed a technical assessment, we won’t be able to arrange a site survey, but we can talk you through our offer and the next steps.

For more information on SEAI technical assessments and grants, see How much does a heat pump installation cost?

Once we've completed a survey of your property, our engineer will recommend the best heat pump and provide details of the costs involved. If you’re happy to proceed and we receive your 50% deposit, we’ll schedule your heat pump installation. 

Generally, installations take about a week. We may also need to update your pipework and radiators to get the best out of your heat pump. But don’t worry, our team of experts will talk you through any changes you might need in advance. 

All installations come with a 5-year warranty with a free service on the first anniversary of your heat pump installation. Please see our warranty terms and conditions for further details.