Weekend Service Notice Due to an industry systems upgrade, some online services and renewals will be impacted from Friday 1 August at 6pm until Monday 4 August at 2pm. Click here to learn more.

How do I request a meter key to access my meter?

A meter key is required in case you need to open your meter box door to take a reading, or to turn the supply on and off. 

If you’ve lost or misplaced your meter key, here’s how you can request a new one: