How do I switch to a Pay as You Go meter?

If your existing meter type is interchangeable between credit mode and Pay As You Go mode, we can issue a code to transfer the meter to Pay As You Go mode. Alternatively, a meter exchange may be required.   

To switch to an electricity or gas Pay As You Go meter, please get in touch through our online contact form.

Please note:

• It's not recommended that vulnerable customers switch to a Pay As You Go meter. 
• Bills are not issued to Pay As You Go customers. However, you'll receive a statement twice a year. PAYG customers with outstanding debt will receive a statement three times a year.