I'm a Pay As You Go customer, does the price change affect me?

Yes, Pay As You Go electricity customers will be affected by the price change.

The new Pay As You Go (PAYG) electricity rates will apply from 12 October 2025. Click here for full details on the updated rates.

When you buy credit, your receipt will include a 60-digit Power Code instead of the usual 20 digits. Please enter the full 60-digit code into your meter to update your electricity rate.

If you see a rejection message, such as 'Rejected Wrong Tar', please contact us on 01 611 01 01.

If you've concerns about paying your energy bill, see our FAQ Support with paying bills.

PAYG gas customers are not affected.