I'm a Pay As You Go customer, does the price change affect me?
Yes, Pay As You Go electricity customers will be affected by the price change.
The new Pay As You Go (PAYG) rates applied from 9 October 2026. Click here for full details on the updated rates.
Electricity PAYG customers
When you buy credit, your receipt will include a 60-digit Power Code instead of the usual 20 digits. Please enter the full 60-digit code into your meter to update your electricity rate.
If you see a rejection message, such as 'Rejected Wrong Tar', please contact us on 01 611 01 01.
Smart PAYG customers don’t need to do anything – just top up as normal. The price change was applied automatically from 9 October 2026.
Gas PAYG customers
You don't need to do anything. The price change will be applied automatically the next time you top up your meter. The price change took effect on your meter from 9 October 2026.
If you've concerns about paying your energy bill, see our FAQ Support with paying bills.