Search results for “Pay as you go”

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I have a Pay As You Go meter and I am a vulnerable customer, can I change to a credit meter?
Yes! If you are a Special / Priority Services customer and have a Pay As You Go (PAYG) meter, please contact us if the PAYG meter is no longer suitable for you...

How do I move from a Pay As You Go meter to a credit meter?
Electricity: If your existing meter type is interchangeable between credit mode and pay as you go mode we can issue a code to transfer your meter to credit...

Why should I switch to a Pay As You Go Meter?
As well as ensuring you avoid disconnection, switching to a Pay As You Go Meter will mean you do not receive any more gas or electricity bills. Instead it...

How do I switch to a Pay As You Go meter?
Electricity: If your existing meter type is interchangeable between credit mode and pay as you go mode we can issue a code to transfer the meter to pay as you...

What tariffs are available with the Pay As You Go meter?
Electricity Urban Rate (as of 12 April 2021) Standing Charge: 44.430c Unit Rate: 19.080 Rural Rate (as of 12 April 2021) Standing Charge : 55.780c Unit Rate :...

What is a Pay As You Go meter?
A Pay As You Go Meter is a meter where you buy your credit and load it onto you meter prior to using your Electricity and / or...

How do I purchase credit for my Pay As You Go Meter?
Electricity: To buy credit for your Pay As You Go electricity Meter all you have to do is bring your prepayment card, together with your payment to your...

Where can I find some helpful hints and tips to manage my electricity usage?
During these times whether you are working from home or just spending more time at home, it is natural for your energy usage to increase. We have listed some...

What should I do if I'm having problems paying my bill?
We appreciate that these are difficult and uncertain times. In these challenging times, we would ask if you are experiencing difficulty or worried about bill...

If I am having difficulty in paying my bill, what should I do?
We recognise that price increases can have an impact, particularly in these difficult times. Please get in touch if you are experiencing difficulty in paying...

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