How do I register as a priority customer?

We offer a priority services register for electricity customers who are critically dependent on electrically-powered equipment, which shall include but is not limited to life-protecting devices, assistive technologies, to support independent living and medical equipment. 

If you, or someone living in your household, is dependent on home electrical equipment that is vital to your or their health, we'd like you to register with us. To register, please fill out our Priority Customer Online Registration Form. 

Alternatively, you can print and return the paper version of the Priority Customer Application Form.

Details of customers who register with us will be sent to ESB Networks for inclusion on the industry register. This will enable ESB Networks to identify those customers who are particularly vulnerable to an electricity supply interruption.