How do I set up a direct debit?

It’s easy to set up or update your direct debit on your online account. 

You can set up a direct debit through your online account. Check out our video to learn how: How to set up a direct debit. 

Alternatively, follow the steps below: 

  1. Sign in to your online account. If you don't have an online account, you can register for one here. 

  1. On "My accounts” page, click on 'View account'. 

  1. Click on the 'Payment Options' tab just underneath your bill summary tiles. 

Payment Options header in online account  

  1. Click the direct debit button. 

  1. Enter your account name and IBAN details. 

  1. Read the agreement and tick the relevant boxes to continue. 

  1. Once this has been completed, you can click the ‘Sign up for Direct Debit’ button in the bottom right-hand corner. 

Please note: 

  • You can add or update your direct debit details online if you have an Irish bank account or Revolut bank account. If you've a non-Irish bank account, please contact us to add or update your details.   

  • If your bill was issued before you updated your direct debit details with us, a direct debit payment will not be taken from your account until your next bill is issued. In this instance, please pay your current balance using the quick payment option on your online account. 

  • If you make a payment between your bill being issued and your direct debit being taken, your direct debit amount will still be taken as normal, as we’ve already applied to the bank for the full amount and are unable to change this. In this instance, the payment will be used towards your next bill. 

  • If you join Bord Gáis Energy and your account is not activated within six months, any direct debit that was set up on your account will be removed. You can reinstate your direct debit at any time. 

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