How do I set up a scheduled payment?

You can set up a scheduled payment on your online account. 

 

To set up a scheduled payment follow the steps:

  1. Sign in to your online account. Don’t have an account? You can register now.
  2. On 'My accounts' page, select the account you want to set up a scheduled payment for.
  3. Click on the 'Payments' tab. 
  4. Select 'scheduled card payment'.
  5. Choose the debit or credit card you’d like to use.
    You can select a saved card or add a new one.
  6. Select how often you’d like the payment to be taken (weekly or monthly). If weekly, choose the day of the week. If monthly, choose the date of the month.
  7. Enter the amount you want to pay.
  8. Click ‘Save scheduled payment’ to confirm.
     

 Please note: 

  • Scheduled payments are taken automatically from your chosen card and build up as credit on your account. This credit is then used toward your next bill.
  • If you pay by Direct Debit, it will continue as normal every two months. Any credit on your account before your bill is issued will be deducted from the Direct Debit amount.
  • Scheduled payments are not available for Level Pay customers.