If I cancel my direct debit due to covid-19, will my discount be affected?

If you have a discount related to paying by Direct Debit and you cancel your Direct Debit, your discount will decrease. However, we would ask if you are experiencing difficulty or worried about bill payment to get in touch with us straight away. We will be as flexible as possible in trying to agree payment plan with you so please give us a call on 01-6110101.