Bord Gáis Energy extends gas price freeze but must increase electricity prices

Bord Gáis Energy has today announced a price increase for residential electricity customers, while the company’s price freeze for gas customers will continue.

The electricity price change will increase a typical electricity bill by €6.75 per month and will take effect form 12 April 2021. In percentage terms, this represents an increase of 7.4% on an average electricity bill.

Dave Kirwan, Managing Director, Bord Gáis Energy said; ‘We’re committed to providing the best value possible for our customers and have been working hard to hold off raising prices for as long as possible. Last September we announced a price pledge, absorbing increasing network and system costs ahead of the winter period and protecting our customers when they needed it most. We’re pledging to extend this price freeze for gas customers, despite increasing wholesale costs. Unfortunately, we can no longer absorb increased network, system and wholesale costs for electricity.’

‘We are focused on doing all we can to support our customers. We have the best in market gas loyalty plan for existing customers and have just launched a range of innovative smart plans to help customers make the most of their smart meters. During these difficult times we implemented a range of measures to help our customers and continually encourage anyone facing difficulty to engage with us. We’re in contact with our most vulnerable customers and commit that no one will be disconnected for non-payment during Level 5 restrictions.’

In recognition of Bord Gáis Energy’s customer service during the Covid pandemic, Bord Gáis Energy was named CX Champion for 2020 as Best Brand in the Utilities Sector. Bord Gáis Energy continues to help customers make better energy use choices by investing in innovation and sustainability for a low carbon future.

About Bord Gáis Energy:

Established in 1976, Bord Gáis Energy is an energy supply and services company with a strong Irish heritage. In 2014 the company became part of Centrica plc, a leading international energy services and solutions provider that is founded on a 200-year heritage of serving people. Bord Gáis Energy supplies energy and services to hundreds of thousands of homes and businesses in the Republic of Ireland.

• Today's announcement includes an 8% increase in electricity unit rate and standing charge which equates to 7.4% on the average bill.
• These figures are based on electricity usage of 4,200 kWh per annum and is based on the typical residential gas customer with a gas usage of 11,000 kWh per annum.  Typical usage is as defined by the Commission for Regulation of Utilities (CRU).
• Prices may vary during your contract.
• See bordgaisenergy.ie for full terms and conditions.