How can I register a complaint?
- You can submit a query by completing our online form
- Email: email@example.com
- Write to us at: Customer Service, Bord Gáis Energy, PO Box 10943, Dublin 2
- If you need help or advice, please contact us:
Tel: 01 611 01 33
Business Sales Support,
Bord Gáis Energy,
PO Box 10943,
- For deaf or hard of hearing customers, you can contact us through our social media pages (listed below)
- You can contact us through our social media pages, Monday to Friday between 9am and 5pm
Bord Gáis Energy Limited is a registered company in Ireland. Our company registration number is 463078 and our registered office is One Warrington Place Dublin 2.
Emergencies: For Gas and/or Electricity emergency calls related to any of the following please call;
Gas Networks Ireland on 1800 20 50 50 (24 hours) and/or ESB Networks on 1800 372 999 (24 hours).
- Supply failures
- Damage to networks
Gas Connections: For calls relating to new network connections please call Gas Networks Ireland on 1800 464 464.
Electricity Connections: For calls relating to any of the following, please call ESB Networks on 1800 372 757.
- New network connections
- Increased connection capacity
- Meter relocation
- Alterations to lines or cables
- Voltage problems or power quality