How do I switch to a smart plan?
To avail of a smart plan, you'll first need to have a smart meter installed.
New customers
View and compare our smart plans (use the filters to select smart meter plans), or you can find a plan matched to your needs using our Find a Plan tool.
If you have a smart day/night meter
If you have a smart day/night meter and wish to sign up for a smart plan, you must already be an existing Bord Gáis Energy customer. This is due to industry rules.
If you wish to become a Bord Gáis Energy customer and sign up to a smart plan, you must switch to us first on a 'non-smart' plan. Once you've successfully switched to us, you can sign up to a smart plan. You can sign up to a 'non-smart' plan by viewing our Compare our plans page.
Existing customers
Once your smart meter is installed, existing Bord Gáis Energy customers can sign up to a smart plan through their online account:
- Sign in to your online account. Once you've selected your electricity account, click the 'Smart plans for you' button that appears at the top of your screen and follow the steps.
- If you don't have an online account, you can register.
You'll need to have your MPRN to hand, so we can verify that you have a smart meter and it has a suitable connection level for the price plan you choose.
Please note:
- Level Pay is not available for smart plans. If you're paying your bills through Level Pay and switch to a smart plan, your Level Pay agreement will end and your total balance will be calculated and included in your first smart bill. If any balance is owed, this will be collected in full in your next direct debit payment.
- If you've recently had your smart meter installed, it can take up to 30 days to establish the connectivity of your smart meter. You can sign up for a Smart Standard plan (this plan does not rely on half-hourly readings) as soon as your new smart meter is installed. Once 30 days have passed, you’ll be able to sign up to a wider range of smart plans.
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