How does the fair usage policy work on Free Time plans?

The fair usage policy (or usage cap) for our Free Time plans is capped at 1,200 kWh per year, or approximately 100 kWh per month. This usage cap is pro-rated per day in your billing period, which works out at approximately 3.29 kWh per day

Any units you use above the cap are charged at the day unit rate (and will appear on this section on your bill). If you want to work out what your free unit allowance is for any billing period, you can do this by multiplying the number of days in the billing period by the pro-rated daily kWh.  


Plan: Free Time Saturday

Billing period:  1 March to 30 March = 30 days

Days in billing period: 30 x pro-rated usage cap: 3.29 kWh = 98.7 kWh

This cap will be applied to the whole bill period. So if you've used more than 98.7 kWh during the free time period (i.e. 9am-5pm on any Saturday within that period), you'll be charged for the surplus at the day rate and this usage will be added to the 'day' section on your bill. 

Click here to see the full terms and conditions of our Free Time plans.