Service

If you smell gas or suspect the presence of Carbon Monoxide or a Carbon Monoxide Alarm has activated please phone Gas Networks Ireland as soon as possible on 1800 20 50 50 to report this. For more information please see safety advice https://www.bordgaisenergy.ie/home/help

If a Bord Gáis Energy service engineer has worked on your gas appliances in the last 12 months and you have reported a gas safety incident to Gas Networks Ireland, we would ask that you also inform us on 01 6832657 so that we can follow up with you.

Complete Boiler Care €99

or 12 monthly payments of €9 *

This is a good option if you want to book a professional boiler service without arranging for additional cover. Our qualified engineer will inspect, test and service your boiler to ensure it’s in tip-top shape for the year ahead. 

What’s included: 

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due

This is a good option if you want to book a professional boiler service without arranging for additional cover. Our qualified engineer will inspect, test and service your boiler to ensure it’s in tip-top shape for the year ahead. 

What’s included: 

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due
Terms and Conditions

Complete Boiler Care + 1 €149

or 12 monthly payments of €12 *

As well as a professional boiler service, with Complete Boiler Care +1 you get the additional security of priority breakdown assistance and cover towards future labour costs up to €300 for 12 months.

What’s included: 

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due

Added benefits:

  • 12-month labour cover up to the value of €300
  • Priority breakdown assistance within 24 hours

As well as a professional boiler service, with Complete Boiler Care +1 you get the additional security of priority breakdown assistance and cover towards future labour costs up to €300 for 12 months.

What’s included: 

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due

Added benefits:

  • 12-month labour cover up to the value of €300
  • Priority breakdown assistance within 24 hours
Terms and Conditions

365 Boiler Care €179

or 12 monthly payments of €15 *

Our most comprehensive package combines a boiler service with priority breakdown assistance 365 days of the year. It also helps protect against any unexpected breakdown costs with parts and labour cover up to the value of €1,200 for 12 months. 

What’s included:

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due

Added benefits:

  • 12-month parts and labour cover up to the value of €1,200
  • Priority breakdown assistance within 24 hours 
  • Peace of mind with auto-renewal when you pay by direct debit*

Our most comprehensive package combines a boiler service with priority breakdown assistance 365 days of the year. It also helps protect against any unexpected breakdown costs with parts and labour cover up to the value of €1,200 for 12 months. 

What’s included:

  • A gas boiler service by one of our RGII certified engineers
  • An annual reminder of when your next boiler service is due

Added benefits:

  • 12-month parts and labour cover up to the value of €1,200
  • Priority breakdown assistance within 24 hours 
  • Peace of mind with auto-renewal when you pay by direct debit*
Terms and Conditions

Oil Boiler

Improve the efficiency of your oil boiler by 5%-10%

Local Heroes, a Bord Gáis Energy innovation, can connect you to a vetted and trusted oil heating engineer in your area.

  • No call-out charge
  • Flexible appointment times
  • Typically, oil boiler service jobs are closed in less than 48 hours 
  • All work is guaranteed for 12 months by Bord Gáis Energy 
  • At this time, this Local Heroes service is available in Dublin, Kildare, Louth, Meath, Wicklow

Visit LocalHeroes.ie to book

Local Heroes, a Bord Gáis Energy innovation, can connect you to a vetted and trusted oil heating engineer in your area.

  • No call-out charge
  • Flexible appointment times
  • Typically, oil boiler service jobs are closed in less than 48 hours 
  • All work is guaranteed for 12 months by Bord Gáis Energy 
  • At this time, this Local Heroes service is available in Dublin, Kildare, Wicklow, Louth, and Meath

Visit LocalHeroes.ie to book

Engineer fixing oil boiler

Safety Check

Popular with landlords to ensure and verify that the rental property is safe for tenants.

We’ll check:

  • Your gas installation and connected gas appliances to ensure national standard compliance
  • The location and effectiveness of all appliances for safe and continued operation
  • The adequacy of fixed air supply and effectiveness of any flue or chimney for safe and continued operation

A Safety Check is €90 and covers the first 30 minutes of an engineer’s time on site. An additional charge of €25/15 minutes  will be applied thereafter.

Contact us on 01 6110145

Popular with landlords to ensure and verify that the rental property is safe for tenants.

We’ll check:

  • Your gas installation and connected gas appliances to ensure national standard compliance
  • The location and effectiveness of all appliances for safe and continued operation
  • The adequacy of fixed air supply and effectiveness of any flue or chimney for safe and continued operation

A Safety Check is €90 and covers the first 30 minutes of an engineer’s time on site. An additional charge of €25/15 minutes  will be applied thereafter.

Contact us on 01 6110145

About Service

The best way to keep your appliances ticking over is to service them regularly. We make the process easy and stress-free.  We have a variety of boiler care plans ranging from a standalone boiler service to a comprehensive package offering a boiler service, priority breakdown assistance and 12-month cover for labour and parts.

What's included with our boiler service 

Our comprehensive boiler service is carried out to the highest standards, using 19 separate checks to ensure your boiler is running safely and efficiently. Most importantly, we test your flue and ventilation to make sure your appliance isn't leaking carbon monoxide, check your gas pressure and temperature controls and inspect your appliance for any faults or leaks. You'll even get a copy of our RGII conformance certificate when we're done. With our team of professional service engineers, you can rest assured your boiler is in safe hands. 

Boiler service with 19 separate checks and tests

With our team of professional service engineers, you can rest assured your boiler is in safe hands.

1. Check the location of the appliance, its condition and electrical controls

2. Inspect flue thoroughly

3. Check ventilation meets legal requirements

4. Conduct electrical safety tests

5. Check accessibility, functionality and condition of isolating valves 

6. Inspect/clean fan unit and evaluate performance and functionality

7. Inspect/clean heat exchanger as per manufacturer’s instructions

8. Inspect/clean/adjust main and pilot burners and injectors

9. Check/clean/adjust ignition and ionisation electrodes

10. Check flame picture

11. Check temperature control 

12. Check operation of boiler safety devices

13. Check appliance gas rating

14. Conduct burner pressure tests

15. Sample air intake analysis

16. Sample flue gas analysis to ensure safe operation

17. Conduct appliance gas safety tests

18. Adjustment time and temperature controls as required

19. Complete RGII appliance conformance certificate and leave copy with customer

Our service engineers also conduct various other tests as required for specific types of gas boilers as per best practice and the manufacturer’s guidelines.

Cat lying on a cosy blanket on a window sill over a radiator.

Choose the right plan for you!

Check our comparison table to work out the best option for you and your family.

Benefits

Benefits

365 Boiler Care

365 Boiler Care

Complete Boiler Care +1

Complete Boiler Care +1

Complete Boiler Care

Complete Boiler Care

Benefits

Price (one-off)

365 Boiler Care

€179
or 12 x €15 *

Complete Boiler Care +1

€149
or 12 x €12 *

Complete Boiler Care

€99
or 12 x €9 *

Benefits

12 month cover?

365 Boiler Care

up to €1,200
parts & labour

Complete Boiler Care +1

up to €300
labour only

Complete Boiler Care

Benefits

Separate tests and checks

365 Boiler Care

19

Complete Boiler Care +1

19

Complete Boiler Care

19

Benefits

365 priority breakdown assistance

365 Boiler Care

Complete Boiler Care +1

Complete Boiler Care

Benefits

Annual renewal notification

365 Boiler Care

Complete Boiler Care +1

Complete Boiler Care

Benefits

Auto renewal**

365 Boiler Care

Complete Boiler Care +1

Complete Boiler Care

Benefits

Terms & conditions

365 Boiler Care

365 Boiler Care

Complete Boiler Care +1

Complete Boiler Care +1

Complete Boiler Care

Complete Boiler Care

* Monthly payment includes an administration charge

** With auto renewal your payments continue if you pay by direct debit and your boiler is suitable.  We will contact you 30 days before your renewal date with a reminder to make your next appointment.

Appointments are subject to availability.


Hive thermostat on a green wall beside a scarf on a coat hook