My business electricity bill explained

See below for a guide to understanding your business electricity bill. If you're a group customer, your bill may include a summary page at the beginning.

Section A: Your account information

Section B: Your bill summary and electricity usage

Section C: Your rates and charges

Section D: Your bill messages

A: Your account information

1. Your bill address
This is the postal address we send your bill to.

2. Your account number
This is your Bord Gáis Energy account number/account ID. Have this handy when you're contacting us.

3. Your plan and contract end date*
This is the price plan you're on. You'll also see your contract end date here. If you're not currently in contract with us, you won't see this line.

4. Your MPRN
Your MPRN (Meter Point Reference Number) is an 11-digit reference number used to identify your electricity meter and connection to the electricity network.

5. Your invoice number
This is a unique number that changes on every bill issued on your account.

6. Your supply voltage
ESB Networks apply different voltage levels to customers depending on size and location.

7. Your MIC
Your MIC (Maximum Import Capacity) is the upper limit on the total electrical demand you can place on the network system.

8. DG, MCC and Profile

DG: Your DG (distribution group) code helps us to understand your expected energy consumption.
MCC: Your MCC (meter configuration code) tells us the type of meter you have.
Profile: Your profile is a code we use to predict your consumption.

9. Bill issue date
This is the date we issued your bill.

B: Your bill summary and electricity usage

1. Your electricity usage (from and to period)
This is the duration of time that your bill and charges relate to.

2. Your usage comparison graph
This is a graph to show you how much electricity you have consumed (kWh) during this billing period in comparison to this billing period last year. Please note this will only be available when 12+ months of usage has been consumed in order to compare.

3. Your balance summary
This box confirms the current total balance of your account and what date payment of this balance is due by. If your account is in credit you'll see a minus (-) before the total. Please note: there will also be confirmation of your payment method and you may also see payment messages which relate to an overdue balance and/or closing bill (where applicable).

4. Your meter consumption
Within this section of your bill, you'll be provided with a breakdown of your electricity usage for this bill. It will be displayed by showing you how many kWh was used on your meter. Please note that depending on how many registers you have at the property, multiple lines may be displayed here.
You'll also see the definitions of the various meter read types (A, C and E).

C: Your rates and charges

1. Your Bill Breakdown (from and to time period)
This is the duration of time that the bill breakdown of your rates and charges relate to.

2. Standing charge
This is a fixed amount for the costs of providing your supply.

3. Rates and Charges
You'll see the breakdown of your rates and charges which will confirm how many days you are being billed for and the number of kWh your meter has consumed during this period. We've provided a breakdown below of some possible Pass Through Costs which could appear on your bill:

Capacity Payments Payment to generators for availability separate from energy production.
Market Operator Charges Charges applied to generators and suppliers for the operation of wholesale markets.
Imperfection Charges Charges applied to recover constraint costs on the network.
Network Transmission use of system charges (TUoS) Charges for building, maintaining and operating the transmission network.
Network Distribution use of system charges (DUoS) Charges for building maintaining and operating the distribution network.
Public Service Obligation (PSO) payment: The Public Service Obligation (PSO) Levy is a government mandated levy created to support the generation of electricity from sustainable, renewable and indigenous sources. For the 2022/23 payment period, monthly PSO payments will be paid to electricity customers from 1 March 2023, for seven months.
Section 58 Electricity Tax For more information on electricity tax you can visit the Revenue website.

Please note: If you're a Max Demand customer, you may see other charges appear in this section. You Key Account Manager will be able to assist you should you have any queries on these charges.

4. Your bill total
Beneath the VAT charges, you'll see the amount due. This is the total amount of what is due to be debited. If you pay by direct debit, you'll see in section B when your direct debit will be taken. If your bill is showing a credit balance, you'll see the letters CR to the right of the amount due figure.

5. Your previous bill and our payment received
We'll confirm the total amount of your previous bill and what payment was received towards this bill in a minus figure. If the previous bill has not been fully paid, the remaining balance of this bill will be included in your bill total.

D: Your bill messages

1. Important / Other information message box
In this section, we'll include any important information regarding your account/bill when required. In this section you may also see some helpful information regarding our products and services.

*Contract end dates will only display on bills issued from 20 June 2023.