Payment Plan - Expression of Interest

Payment Plan - Expression of Interest Form

If you're having difficulty paying your bill, a payment plan may be a suitable option for you. A payment plan allows you to make regular payments to pay an outstanding balance on your account. On a payment plan you can choose to pay weekly, fortnightly or monthly. Payments can be made online, by phone or using the BGE App.

Important information about payment plans
  • A payment plan is to help you pay your current outstanding balance. It does not cover future consumption.
  • Payment plans that are monthly will have their first payment within a month from when the payment plan is created.
  • Payment plans that are weekly or fortnightly will have their first payment within a week from when the payment plan is created.
  • You'll receive a reminder SMS text message two days before you're due to make a payment on your payment plan.
  • If you pay your bills by Direct Debit, your Direct Debit payments will continue to be processed for future bills.
  • Setting up and maintaining your payment plan means we will stop any collections activity on your account and your supply is not at risk, but you must maintain your repayments.
What other options are available?

If you would prefer that we spoke to someone on your behalf (such as the Money Advice and Budgeting Service) about setting up a payment plan, then please call us on 01 6110106.

You may also be eligible for a free Pay as You Go Meter if you would prefer to pay by this method. Please contact us on 01 6110106 to discuss your options. (Please note that for Smart Meter electricity customers this option is not currently available).

Help

If a payment plan doesn't suit your current needs, click here to view our alternative payment methods. 

If you've concerns about paying your bill, we have a range of options available - click here to find out more. 

For more information and to view our FAQs, check out our Help section.