Repair

If you smell gas or suspect the presence of Carbon Monoxide or a Carbon Monoxide Alarm has activated please phone Gas Networks Ireland as soon as possible on 1800 20 50 50 to report this. For more information please see safety advice https://www.bordgaisenergy.ie/home/help

If a Bord Gáis Energy service engineer has worked on your gas appliances in the last 12 months and you have reported a gas safety incident to Gas Networks Ireland, we would ask that you also inform us on 01 6832657 so that we can follow up with you.

Gas Boiler Repair €99

You’re in safe hands with the boiler experts


  • Our Service Engineers are highly qualified, fully insured and RGII certified 
  • We carry out a full suite of tests and checks
  • All parts used meet approved Bord Gáis Energy standards
  • Flexible appointment times to suit you, even on Saturdays
  • €99 upfront payment covers first 30 mins of labour
  • Where applicable, additional costs for labour and parts are charged to your Bord Gáis Energy bill

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.


  • Our Service Engineers are highly qualified, fully insured and RGII certified 
  • We carry out a full suite of tests and checks
  • All parts used meet approved Bord Gáis Energy standards
  • Flexible appointment times to suit you, even on Saturdays
  • €99 upfront payment covers first 30 mins of labour
  • Where applicable, additional costs for labour and parts are charged to your Bord Gáis Energy bill

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Terms and Conditions
Service engineer fixing a boiler.

Gas Boiler Repair and 365 Care €278

Combine your Gas Boiler Repair with our most comprehensive 365 Boiler Care plan and save on repair parts and extra labour costs

What’s included:

  • A Gas Boiler Repair and Boiler Service
  • Repair parts and associated engineer labour costs (some conditions apply*)
  • On service completion, parts and labour cover up to the value of €1,200 for 12 months
  • Priority breakdown assistance within 24 hours

*Our service engineer will assess your boiler to ensure it can be repaired and is eligible for our 365 Boiler Care plan. If it’s not eligible you may have to pay for repair parts and labour in full. See our terms and conditions for details.

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Combine your Gas Boiler Repair with our most comprehensive 365 Boiler Care plan and save on repair parts and extra labour costs

What’s included:

  • A Gas Boiler Repair and Boiler Service
  • Repair parts and associated engineer labour costs (some conditions apply*)
  • On service completion, parts and labour cover up to the value of €1,200 for 12 months
  • Priority breakdown assistance within 24 hours

*Our service engineer will assess your boiler to ensure it can be repaired and is eligible for our 365 Boiler Care plan. If it’s not eligible you may have to pay for repair parts and labour in full. See our terms and conditions for details.

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

*Terms and Conditions
Service engineer playing with dog in kitchen while mother and daughter look on.

Heat Pump Repair from €99

Request an appointment

Heat Pump not working? We’re here to help! You’re in safe hands with our Heat Pump engineer. Our accredited engineer will inspect, test and repair your Heat Pump.

What’s included: 

  • A Heat Pump repair with an accredited engineer
  • €99 payment covers the call out charge and first thirty (30) minutes of labour.

Heat Pump not working? We’re here to help! You’re in safe hands with our Heat Pump engineer. Our accredited engineer will inspect, test and repair your Heat Pump.

What’s included: 

  • A Heat Pump repair with a certified engineer
  • €99 payment covers the call out charge and first thirty (30) minutes of labour.
Terms and Conditions
Bord Gais Energy service engineer standing in front of BGE van.

Heat Pump Repair & Service from €299

Request an appointment

Heat Pump not working? We’re here to help! You’re in safe hands with our Heat Pump engineer. Our accredited engineer will inspect, test, service and repair your Heat Pump.

What’s included: 

  • A Heat Pump repair & service with an accredited engineer
  • A full suite of tests and checks in line with manufacturer’s instructions
  • €299 payment covers the first 2.5 hours of labour.

Heat Pump not working? We’re here to help! You’re in safe hands with our Heat Pump engineer. Our certified engineer will inspect, test, service and repair your Heat Pump.

What’s included: 

  • A Heat Pump repair & service with an accredited engineer
  • A full suite of tests and checks in line with manufacturer’s instructions
  • €299 payment covers the first 2.5 hours of labour.
Terms and Conditions
Service engineer in kitchen with family

Oil Boiler Repair from €99

Book online in four easy steps

Boiler not working? We’re here to help! You’re in safe hands with our boiler experts. Our certified engineer will inspect, test and repair your boiler.

What’s included:

  • An oil boiler repair with a certified engineer
  • €99 upfront payment covers the call out charge and first thirty (30) minutes of labour. Extra costs for labour and parts may apply

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Boiler not working? We’re here to help! You’re in safe hands with our boiler experts. Our certified engineer will inspect, test and repair your boiler.

What’s included:

· An oil boiler repair with a certified engineer

· €99 upfront payment covers the call out charge and first sixty (60) minutes of labour. Extra costs for labour and parts may apply

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Terms and Conditions
Dog with toy in mouth.

Oil Boiler Repair & Service from €199

Book online in four easy steps

Boiler not working? We’re here to help! You’re in safe hands with our boiler experts. Our certified engineer will inspect, test, repair, and service your boiler.

What’s included:

  • An oil boiler repair & service with a certified engineer
  • A full suite of tests and checks
  • Replacement of the flexible oil hose and oil nozzle
  • €199 upfront payment covers the call out charge and first two (2) hours of labour and replacement of the above parts. Extra costs for labour and parts may apply.

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Boiler not working? We’re here to help! You’re in safe hands with our boiler experts. Our certified engineer will inspect, test, repair, and service your boiler.

What’s included:

  • An oil boiler repair & service with a certified engineer
  • A full suite of tests and checks
  • Replacement of the flexible oil hose and oil nozzle
  • €199 upfront payment covers the call out charge and first two (2) hours of labour and replacement of the above parts. Extra costs for labour and parts may apply.

If your boiler is in working order, please book a boiler service to avoid a cancellation or charge.

Terms and Conditions
Service engineer in service van

Power Flushing

Power Flushing can help where:

• Your heating system is slow to warm up

• There are cold spots in the middle of radiators

• Your boiler is making unpleasant noises

Our service engineer will drain your system and use a power flushing machine. The process involves flushing out your central heating system and forcing a cleaning agent through to remove sludge.

Contact us on 01 6110145

Power Flushing can help where:

• Your heating system is slow to warm up

• There are cold spots in the middle of radiators

• Your boiler is making unpleasant noises

Our service engineer will drain your system and use a power flushing machine. The process involves flushing out your central heating system and forcing a cleaning agent through to remove sludge.

OBS: Power flushing requires a prior visit from an engineer, who will then advise whether the service is necessary.

Terms & Conditions
Key being turned at the side of a radiator.

Covid 19 and Boiler Repair/Service/Callout appointments

For all Boiler repair, service and callouts, even where you have a 24 hour service contract with us, BGE may not be able to attend your premises within the normal service delivery or contracted period. This is to protect the safety of our service engineers who provide an essential service and by necessity visit more than one premises per day. 

In scheduling your repair/service/ callout you will be required to answer some standard Covid related questions. Please be aware that if you or someone in your household has Covid, is self-isolating or restricting movements as a result of Covid advice this may have an impact on the scheduling of any service. 

BGE is working to ensure that all repair/service/callouts are scheduled in a timely and safe manner for all.

Girl drawing with dog in bedroom.

365 Boiler Care

Comprehensive boiler care cover offering a boiler service, 365 day priority breakdown assistance and 12-month cover for labour and parts. With our team of professional Service Engineers, you can rest assured your boiler is in safe hands.

Learn More