Is there any changes as to the amount of information that I can have access to due to COVID-19?

No, this should not be affected as a result of COVID-19. However, considering the current situation, we would like to ask all our customer to please be as specific as possible in relation to the personal data you wish to access.
Please note, that in situations where a manual search of our records is required we will not be able to process this element of your request however we will complete this part of your request as soon as things return to normal and our staff return to our offices.