Help & Questions - Home Electricity - Switching to Bord Gáis Energy

Mother and daughter relaxing at home

Switching to Bord Gáis Energy

Why should I switch to Bord Gáis Energy?

We are a leading provider of gas and electricity. We are committed to keeping our customers' needs in mind and we think ahead to develop energy products and services to help make your life better. We also have a rewards club where we give our valued customers access to unique rewards.

As a Bord Gáis Energy customer you can avail of the following

  • Level Pay

    Level Pay allows you to pay the same amount every month for your electricity. You can agree a monthly amount and pay by Direct Debit. It's that simple.

We have a range of different offers for you to choose from. Click here for more information.

What do I need to switch?

You will need:

  • A recent electricity bill
  • We will need to get your MPRN (Meter Point Reference Number) from the top right of your bill.

You may need:

  • Your bank account details (if you choose to pay by Direct Debit and avail of an additional discount.)

We will need your GPRN (Gas Point Reference Number) from the top right of your bill if you are availing of an additional discount for being our natural gas customer.

Switch now for great value electricity rates.

Do I have to be an existing Bord Gáis Energy natural gas customer to switch?

No - you don't have to be an existing natural gas customer to be able to switch to Bord Gáis Energy for your electricity.

Will anything need to change in my home?

If your home has a power supply, nothing will need to change. We use the same meter and wires so there will be no disruption to your electricity supply and no need to carry out any work on your home.

If for whatever reasons your property has no power please contact us and we will talk you through how you go about getting the property re-connected.

Is electricity from Bord Gáis Energy available nationally?

Yes - electricity from Bord Gáis Energy is available throughout the Republic of Ireland.

Do I have to pay a security deposit to an open an account?

Some customers may have to provide a security deposit depending on their tenancy status and credit history. To find out more please refer to the table below;

If you are a: Security Deposit Required:
Tenant signing up for the first time and paying by Direct Debit? A deposit of €200 is required
Tenant signing up for the first time but not paying by Direct Debit? A deposit of €300 is required
Tenant signing up for another product but has been with Bord Gáis Energy > 14 months, with good credit history No deposit is required
Homeowner signing up and paying by Direct Debit? No deposit is required
Homeowner signing up and not paying by Direct Debit? A deposit of €300 is required
Level Pay payment method No deposit is required but direct debit is mandatory.

All security deposits are to be paid within 14 days of sign up otherwise supply will be at risk.

Cash Deposits will be repaid when you close your account provided you have paid all sums due OR provided you have satisfied our payment terms on a continuous 12 month period, whichever is the earliest. Our payment terms are payment within 14 days – date as shown on the bill.

Can you help me if I have special requirements?

We offer a special services register for those needing help using our services and a priority support register for customers with vital medical equipment. Further information on the services available can be found in our Priority/Special Services section.

I currently receive an electricity allowance. Will I still receive this?

Yes, you will continue to receive this, but it will no longer be paid directly towards your bill. Instead it will come to you in the form of a monetary payment which you should use towards your electricity bill. The Department of Social Protection will contact you directly about the payment arrangements of the allowance.

Who will read my electricity meter?

Your electricity meter will still be read by ESB Networks. They take readings of all the electricity meters in the country for all suppliers.

What is my MPRN and where do I find it?

MPRN stands for Meter Point Reference Number which is a unique identifying number for your connection to the electricity network. Your MPRN is an eleven digit number which can be found in the top right-hand corner of your bill.

An example of a Bord Gáis Energy electricity bill

How do I cancel my application to switch?

If you applied within the last 14 days you have the right to cancel your contract here. We will confirm that your contract has been cancelled in writing. If you applied to switch to us more than 14 days ago, you will need to contact us and request your account be closed.