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Top questions
Sub categories
- When will I receive my final bill?
- What is an early exit fee?
- Bereavement Support
- Closing an account
- How do I close my account if I am switching supplier?
- How do I close my account when selling a property?
- How do I cancel my account during the cooling‑off period?
- How do I disconnect my energy supply or lock my meter?
- How do I close a Bord Gáis Energy account that is not in my name?
- Is there a penalty if I leave my old supplier?
- I've switched but haven’t received a bill yet
- Do I need to pay a security deposit to open an account?
- Do I need to contact my current supplier before switching?
- How long does the switching process take?
- Opening a new account
- Why should I join Bord Gáis Energy?