As a result of Covid-19, I am concerned my bills may be higher than normal due to increased usage, what should I do?

In these challenging times, we would ask if you are experiencing difficulty or worried about bill payment to get in touch with us straight away. We will be as flexible as possible in trying to agree payment plan with you so please give us a call on 01-6110101. In order to help our customers during this uncertain time, disconnections for non-payment have temporarily ceased.
However, we can offer some helpful tips below which may help you reduce your energy usage where possible:

  • Energy saving tips: To help reduce the cost of your bills why not have a look at our energy saving tips for some handy hints on reducing your energy usage.
  • Submitting meter readings: To help the accuracy of your bills, we recommend that you provide meter readings where possible, for information on how to submit a reading click here.
  • Discounts: Check our most up to date plans here for existing customers to ensure that you are availing of the best discount available to you.
  • Rewards: With our Tesco partnership you can Boost your existing Tesco Clubcard vouchers to double the savings made off your gas, electricity or Homecare bills. So, a €2.50 Tesco Clubcard voucher becomes €5 off your next bill! As well as this, you can earn Clubcard points every time you pay your energy bill with us. Visit our MyRewards section here for more information.
  • Hive: With our Hive product, you can reduce your energy bills by controlling the energy you use. To find out more about this product, click here.