How do I know if my boiler is covered by the gas boiler warranty?

To see if your boiler is under the 10 year warranty, check your online account.

To check if your boiler is covered under 10 years warranty follow the steps:

  1. Sign in to your online account. Don’t have an account? You can register now.
  2. On 'My accounts' page select your Service account.
  3. If your 10-year boiler warranty is still active, you’ll see the details displayed on the Services card, including the name of your plan and the contract end date.
     

 Please note:

  • When your 10-year warranty expires (or if it has been ended due to a breach of contract), Bord Gáis Energy will contact you to confirm that it is no longer active.
  • Once the warranty has ended, free repairs, parts and engineer call-out costs are no longer covered. If your boiler breaks down after this point, you can still book a repair through our standard boiler repair services.  See gas boiler repair.

For full details, please refer to the  warranty terms and conditions.