How does My Insights work?
My Insights uses your smart meter data to give you a clearer picture of how you’re using electricity - and what it means for your bill.
My Insights uses your smart meter data to give you a clearer picture of how you’re using electricity - and what it means for your bill.
Bill forecast and usage breakdown
- Bill forecast*
We estimate what your energy bill could be by the end of your billing period based on your recent usage.
It updates daily as new data comes in, and becomes more accurate closer to your bill date.
- Usage breakdown
You’ll see a simple visual split of where your electricity is going — like heating, hot water and everyday appliances.
This is based on your smart meter readings and the home details you’ve provided. It uses patterns to estimate usage, so it’s a guide rather than an exact measurement.
*Think of this as your early heads-up, not your final bill. We calculate an estimate using your usage patterns and national averages, and it gets more accurate the closer you are to your billing date.
Helpful alerts and prompts
- Peak usage notification
We keep an eye on your weekday usage between 5pm and 7pm.
If it’s higher than usual, you may see a prompt to check what might be using extra electricity.
It’s there to help you spot anything unexpected and manage usage where it suits you.
- EV charger prompt (if relevant)
If we spot a pattern that looks like an electric vehicle charger, we’ll ask you to confirm if you have one.
If you add it, your usage breakdown updates to reflect it.
To avoid overloading you, this alert won’t appear more than once every few days.
How your comparisons work
- Home comparison
We show how your home compares using national data from the Central Statistics Office and BER ratings.
This creates a typical benchmark based on similar homes across Ireland. It’s designed to give useful context — not to compare you directly with other households.
My Insights is all about helping you understand your energy in a simple, practical way — so you can decide what works best for your home.
How to access My Insights
If you’ve a smart meter with good connectivity and you’re on a smart plan (except for Smart Dynamic), you can check My Insights anytime by logging into your online account.
Follow these steps:
- Sign in to your online account
- Select your electricity account from your account list
- From your account dashboard, click the My Insights tab
- Click Switch My Insights on now
Answer some questions about your home and electricity usage – this is your home profile. Once you’ve finished answering the questions, you’re all set.
If you’ve a smart meter and would like to sign up to Insights, but you’re not on a smart plan, browse our smart plans here.
Please note all figures in the images above are for illustrative purposes only.