Our energy customers are billed six times a year, every two months.
• Postal: Customers will receive their bill within five days of the date the bill is issued.
• Paperless: Customers will receive a notification to view their bill on their online account within three days of the date the bill is issued. Click here to register for an online account. If you already have an online account you can turn on paperless billing as your preferred billing method.
The average billing cycle is two months, but for some customers this can be longer. If we haven't received a read from ESB Networks/Gas Networks Ireland for your meter, this can delay your bill being issued. In this instance, your bill may cover a longer period than usual.
Please note that Gas Networks Ireland and ESB Networks are responsible for providing us with actual and estimated reads, and for verifying submitted customer reads.