How will the price change be shown on my bill?

Bills will be split between consumption up to 28 February 2024 at the previous rates and consumption from 29 February 2024 at the new rates. You should see more than one date range on your bill.

1. The first date range will show your rates and charges before the price change (up to 28 February 2024)

2. This second date range will show your rates and charges after the price change (from 29 February 2024)

If your bill is more than one page in length, this may show on your first and second pages.