How will the price change be shown on my bill?

Bills will be split between consumption up to 8 November 2023 at the previous rates and consumption from 9 November 2023 at the new rates. You should see more than one date range on your bill.

1. The first date range will show your rates and charges before the price change (up to 8 November 2023)

2. This second date range will show your rates and charges after the price change (from 9 November 2023)

If your bill is more than one page in length, this may show on your first and second pages.