I am having difficulty in paying my bill, what should I do?
If you're having difficulty paying your bill, please contact us on 01 611 01 92 to arrange a payment plan. Otherwise your energy supply may be withdrawn if your account is in arrears.
Payment terms are 14 days from date of bill issue. If a disconnection is issued, you'll need to pay the full amount of arrears, in addition to disconnection/reconnection charges to have your service re-connected.
Important to note:
The following charges can also apply;
- €79.45 if late cancellation of disconnection occurs
- €79.45 if access to meter is blocked