We are carefully evaluating each individual case. Please call us on 01 611 01 01 and we will evaluate your circumstances and advise what are the best next steps.
Please note: For all Boiler repair, service and callouts, even where you have a 24 hour service contract with us, Bord Gáis Energy may not be able to attend your premises within the normal service delivery or contracted period. This is to protect the safety of our service engineers who provide an essential service and by necessity visit more than one premises per day. In scheduling your repair/service/callout you will be required to answer some standard Covid-19 related questions. Please be aware that if you or someone in your household has Covid-19, is self-isolating or restricting movements as a result of Covid-19 advice this may have an impact on the scheduling of any service. Bord Gáis Energy is working to ensure that all repair/service/callouts are scheduled in a timely and safe manner for all.