I've switched, but I haven't received a bill, what should I do?

We'll send you an order confirmation once you complete the application process, and once the switch to Bord Gáis Energy is complete we'll send you a Welcome Pack. This will contain information about the services we offer, along with your terms and conditions.  

It can take up to two months after you sign up to receive your first bill.  

If you've any other questions on your application, you can send us a query.