What happens if I can’t top-up in time?

Electricity 

If you pressed the 0 button to turn off the low credit alarm, you'll be supplied with €20 Emergency Credit.

If you didn't press the 0 button your supply will go off. However, simply press the 0 button and your supply will return after a few seconds. 

Gas

When you want to use your €20 Emergency Credit, insert your gas card into the meter. When the Emergency Credit is offered, you can accept it by pressing the red Button A.

If you use any of the €20 Emergency Credit, you must pay it back before you can borrow the whole amount again.

If you wish to see how much Emergency Credit you've used and owe, remove the gas card and press and release red button A.