What is the government electricity credit?

A scheme has been approved by the government to credit all residential electricity customers with €600, in three €200 (incl. VAT) instalments. This applies to both bill pay and prepay customers. 

The credits were applied to customer's accounts in three payment periods:

  • the first occurring between 1 November 2022 – 31 December 2022
  • the second occurring between 1 January 2023 – 28 February 2023
  • the third occurring between 1 March 2023 – 30 April 2023.

We've applied the third credit to customer's residential electricity accounts.

The credits have been applied to customer's accounts automatically. Customers with an online account will be able to see the credit in the 'Bills and Transactions' tab on their account dashboard. If you don’t have an online account, you can register here. Customers can also see the credit on their next bill after the credit has been applied.

This measure has been introduced to offset the impact of rising energy costs. For more information, see gov.ie

Pay As You Go customers

When your credit is available, Bord Gáis Energy will send you an SMS. If we don't have your mobile number, we'll send you a letter. After you receive your SMS/letter, you'll then be required to top up your PAYG meter by a minimum of €10. Click here for more information on how to receive your credit.

Related FAQs: