What is the government electricity credit?

Residential electricity customers will receive €250, in two €125 (incl. VAT) instalments

A scheme has been approved by the government to credit all eligible residential electricity customers with €250, in two €125 (incl. VAT) instalments. This will apply to both bill pay and prepay customers. 

The credits will be applied to customer's accounts in two payment periods:

  • the first occurring between 1 November 2024 – 31 December 2024
  • the second occurring between 1 January 2025 – 28 February 2025

Eligible customers will have the second credit applied to their account by 9 January 2025.

Customers with an online account will be able to see the credit in the 'Bills and Transactions' tab on their account dashboard whenever it is applied. If you don’t have an online account, you can register here. Customers can also see the credit on their next bill after the credit has been applied.

Pay As You Go customers

When your credit is available, Bord Gáis Energy will send you an SMS. If we don't have your mobile number, we'll send you a letter. After you receive your SMS/letter, you'll then be required to top up your PAYG meter by a minimum of €10. Click here for more information on how to receive your credit.

Low usage accounts

Per government guidelines, customers whose MPRN is flagged as low usage by ESB Networks are not eligible to receive this credit. Low usage means you have used <150kWh per quarter over 4 quarters in a row - 1 September 2023 to 31 August 2024. Low usage accounts are not eligible for the credit.

If you've a microgeneration account registered with ESB Networks for the payment period, you won't be on the low usage list and will therefore receive the credit.

Where the holder of a low usage electricity account meets one or more of the following criteria, they will receive the credits:

  • If you're a registered vulnerable customer
  • If you're eligible to be registered as a vulnerable customer
  • If you hold a hardship Pay as You Go meter account.

Business customers and gas customers are also not eligible for the credit. For more information on the scheme and eligibility, see cru.ie.

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