What is the government electricity credit?

A scheme was approved by the government to credit all eligible residential electricity customers with €450, in three €150 (incl. VAT) instalments. This applies to both bill pay and prepay customers. 

As of 8 March 2024, we've applied all three credits to eligible customer's electricity accounts.

Customers with an online account will be able to see the credit in the 'Bills and Transactions' tab on their account dashboard. If you don’t have an online account, you can register here. Customers can also see the credit on their next bill after the credit has been applied.

Pay As You Go customers

When your credit is available, Bord Gáis Energy will send you an SMS. If we don't have your mobile number, we'll send you a letter. After you receive your SMS/letter, you'll then be required to top up your PAYG meter by a minimum of €10. Click here for more information on how to receive your credit.

Low usage accounts

Per government guidelines, a low usage electricity account is one which has not met the minimum consumption threshold of 150 kWh in each period of three months in the four consecutive periods of three months occurring in the period beginning on 1 July 2022 and ending on 30 June 2023. Low usage accounts are not eligible for the credit.

If you've a microgeneration account registered with ESB Networks for the payment period, you won't be on the low usage list and will therefore receive the credit.

Where the holder of a low usage electricity account meets one or more of the following criteria, they will be receive the credits:

  • If you're a registered vulnerable customer
  • if you're eligible to be registered as a vulnerable customer
  • If you hold a hardship meter account.

Business customers and gas customers are also not eligible for the credit. For more information on the scheme and eligibility, see cru.ie.

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