Great savings for customers

When is it a good time to submit a meter reading?

Within 5 days of your next bill issue date is a good time to submit a read. If the read is submitted during this time and is accepted by ESB Networks and/or Gas Networks Ireland, it will be used on your next bill. 

You can still submit a read outside of this window, but this read may not be used on your next bill and your next bill may be based on an estimated read. However, every meter reading helps make your future bills more accurate.

To check your next bill issue date, sign in to your online account and select the account you wish to view. On your accounts page, you'll see three tiles. The middle tile confirms a date range of when you should expect your next bill to issue.

In the example image below, this customer expects to have their next bill issue between 13 October and 2 November. A good time for this customer to submit their reading would be between 7 October and 12 October.

Next Bill Between Dates on Online Account Dashboard

The figures shown in the image above are for illustrative purposes only.

In case of a price change during your billing period, the usage on the bill will be split on a pro-rata basis, depending on the number of days in the billing period.

Smart meter customers

If you've a smart meter installed and a connection with ESB Networks has been established, you'll no longer need to provide regular electricity meter readings, as the meter will communicate directly with ESB Networks. For more information, see What happens once my smart meter is installed?

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